Domestic & International Customers
If your Item is in stock it will ship within 1 business day of approved and cleared payment. Scooters will be shipped only to verified customers to avoid fraudulent orders. Orders are processed in order of receipt and approved payment.
We provide free delivery for all of our UK customers. International shipping for electric scooters and spare parts is provided at an additional cost. Postage calculated at the checkout and depends on the item's dimensions and weight.
Please note that we do not ship electric scooters outside mainland EU due to battery restrictions and regulations.
All domestic electric scooter orders will be shipped within 24 hrs by Parcelforce 24 or UPS. EU orders will be delivered within 2-6 working days by Parcelforce International or UPS.
Any other items will be shipped out within one working day. Usually orders placed before 9am UK time will be shipped out on a same day. Additionally, most of our items are in fulfilment warehouse with the cut-off time of 2 PM. Feel free to message us to check of your estimated dispatch day before placing an order.
We use Royal Mail 1st Class delivery service for domestic orders and Royal Mail International for shipping worldwide. For high value orders we might use different couriers such as UPS, Hermes or Parcelforce.
Please note that international customers outside European Union are responsible to pay any duties and taxes (if there are any) in their country.
We only ship Monday through Friday. Any in-stock orders placed Friday through Sunday will ship the following Monday. We do not ship out during UK bank holidays.